My suitcase has gone to Honolulu! Indirect questions for polite requests at the baggage desk

About this lesson

This B1 ESL lesson plan teaches indirect questions for polite requests through lost luggage and an Alabama store that sells what airlines couldn't return.

Grammar
A polite opening + a question word or if / whether + subject + verb, with no do, does or did: Could you tell me where my bag is?
Topic
Lost and delayed bags, from the carousel to the Unclaimed Baggage Center in Scottsboro, Alabama, with words such as layover, carry-on and claim.
Activities
Episode notes to read, a baggage-desk dialogue and a listener's message to hear, five self-checking drills, a chat at the desk, a question sort and a wheel of role-plays.

What's inside

  1. Chapter 1Warm-up: Where's my bag?

    • PictureUnlock
    • Open a box and answerOpen the boxUnlock
    • Study the words: lost luggageVocabularyTry it
    • Look at the pictures and chooseChoose by pictureUnlock
  2. Chapter 2The store of lost suitcases

    • Look at the photo: a store full of lost thingsPictureUnlock
    • Read the episode notesArticleUnlock
    • Read and mark true or falseTrue or falseUnlock
    • Read again and choose the right answerQuizUnlock
  3. Chapter 3Hello, baggage service!

    • Listen to Darius and TiffanyListeningTry it
    • Transcript, for the teacherUnlock
    • Listen and choose the right answerQuizUnlock
    • Listen to the Listener's TakeListeningUnlock
    • Transcript, for the teacherUnlock
    • Listen and mark true or falseTrue or falseUnlock
  4. Chapter 4Grammar: Could you tell me where it is?

    • Study the scheme: polite questionsGrammar schemeTry it
    • Choose the correct optionChoose the optionUnlock
    • Fill in the gaps: use the words in bracketsFill in the gapsTry it
    • Fill in the table: make the questions politeFill in the tableUnlock
    • Put the words in the correct orderUnjumbleUnlock
    • Choose the correct answerQuizUnlock
  5. Chapter 5Your turn at the desk

    • Choose the right replies: at the baggage deskChatTry it
    • Sort the questions into the correct columnsSort into columnsUnlock
    • Spin the wheel and act it outSpin the wheelUnlock
  6. Chapter 6Homework

    • Match the words and the meaningsMatchUnlock
    • Unscramble the wordsAnagramUnlock
    • Fill in the gaps with the lesson's wordsFill in the gapsUnlock
    • Find the matching pairsMemory gameUnlock
    • Choose the correct option: polite questionsChoose the optionUnlock
    • Fill in the gaps: make polite questionsFill in the gapsUnlock
    • Choose the correct answer: questions about the storeQuizUnlock
    • Drag the words into the gaps: a lost-bag reportDrag and dropUnlock
    • Put the words in the correct order: Darius's questionsUnjumbleUnlock
    • Choose the correct option: Darius's answer to WhitneyChoose the optionUnlock

Airport vocabulary

12 words and phrases from the lesson, each with a picture and audio in edio.

+9 more with pictures and audio in the lessonMore words

  • checked bag
  • carousel
  • layover
  • delayed
  • toiletries
  • charger
  • contents
  • armor
  • charity

Grammar: indirect questions for polite requests

An indirect question wraps a direct one in a polite opening, which makes it softer at a desk, in a store or on the phone. After the opening, the question turns into statement order: Where is my bag? becomes Could you tell me where my bag is? With a suitcase on its way to Honolulu, learners move the verb after the subject, use if or whether and choose the right final mark.

Could you tell me where my bag is?

A polite opening + a question word (or if / whether) + subject + verb. No do, does or did after the opening.

From direct to polite

Put an opening such as Could you tell me, Can you tell me or Do you know before the question word, then the subject comes before the verb: When will it come? becomes Can you tell me when it will come? Modals stay: where I should report it.

Direct questionPolite question
Where is my bag?Could you tell me where my bag is?
When will it come?Can you tell me when it will come?
What time does the desk open?I'd like to know what time the desk opens.
When did the plane land?Do you know when the plane landed?
Has it arrived?Do you know if it has arrived?
Can I claim it here?Could you tell me whether I can claim it here?
Where should I report it?Can you tell me where I should report it?

No do, does or did after the opening

Do, does and did drop out, and the verb carries the tense and the -s itself: When does she finish? becomes Do you know when she finishes?, and Where did we park? becomes Do you know where we parked?

WhoDirect questionPolite question
IWhere do I pay?Could you tell me where I pay?
youWhere do you keep lost bags?Could you tell me where you keep lost bags?
heWhere does he work?Do you know where he works?
sheWhen does she finish?Do you know when she finishes?
itWhen does it leave?Can you tell me when it leaves?
weWhere did we park?Do you know where we parked?
theyWhen did they call?Do you know when they called?

Yes/no questions take if or whether

A question with no question word needs if or whether after the opening, and here they mean the same: Has it arrived? becomes Do you know if it has arrived? Never keep the question order after if: Do you know if has it arrived? is wrong.

Yes/no questions: if or whether

A question with no question word (Has it arrived? Can I claim it?) takes if or whether after the opening. They mean the same here: Do you know if it has arrived? Could you tell me whether I can claim it? Not: Do you know has it arrived? Not: Do you know if has it arrived?

A question mark or a period?

The opening decides the last mark. Could you tell me… and Do you know… are questions, so they end with a question mark, but a statement opening ends with a period: I'd like to know what time the desk opens.

A question opening ➜ ?

  • Could you tell me where the desk is?
  • Can you tell me when it will come?
  • Do you know if it has arrived?

A statement opening ➜ .

  • I'd like to know what time the desk opens.
  • I don't know where my bag is.
  • I'll ask if it's in Hawaii.

When to use polite questions

Use them with people you don't know: an agent at a desk, a clerk in a store, someone on the phone. With friends, a direct question is fine: Where's my charger? The order stays the same every time: opening, question word, subject, verb.

When do we use them?

Polite questions sound softer, so we use them with people we don't know: at a desk, in a store, on the phone. With friends, a direct question is fine: Where's my charger? The order is always the same: opening + question word + subject + verb: Could you tell me | where | my bag | is?

At the baggage desk

  • Could you tell me where my suitcase is?
  • Do you know how it got there?
  • Can you tell me when it will come back?
  • Do you know if I have to come back to claim it?
  • I'd like to know where I can buy a toothbrush.
  • I'm afraid I don't know if it went to the beach!

Common mistakes

  • Could you tell me where is my bag?

    Could you tell me where my bag is?

    subject + verb after the question word

  • Do you know does it arrive today?

    Do you know if it arrives today?

    a yes/no question: if or whether, no does

  • Can you tell me when did it leave?

    Can you tell me when it left?

    no did: use the past form

  • Do you know if has it arrived?

    Do you know if it has arrived?

    if + subject + verb

More lessons on this grammar: Questions lessons and exercises

Try the indirect questions exercises

Try them yourself: these are the same exercises your students do in edio.

What's in the lesson

  • 18 auto-checked exercises
  • 6 games
  • 1 article
  • 1 grammar scheme
  • 1 set of word cards
  • 2 audio clips
  • 2 pictures
  • 2 transcripts

The main objectives of this lesson are to:

  • ask for information politely with Could you tell me…?, Can you tell me…? and Do you know…?: Could you tell me where my suitcase is?
  • turn yes/no questions into polite ones with if or whether: Do you know if I have to come back to claim it?
  • drop do, does and did after the opening and keep the tense in the verb: Can you tell me when the plane landed?, not when did the plane land
  • end I'd like to know… with a period and handle a lost-bag problem at a baggage desk: I'd like to know where I can buy a toothbrush.

Lesson 3 is the third lesson of Travel smart, unit 1 of English B1.1 · Stories That Travel. It reworks the questions of A1.2 lesson 10 and A2.1 lessons 6 and 7, with does and did, and the present perfect of lessons 1 and 2 returns inside them: Do you know if it has arrived? Lesson 4 closes the unit with be used to and get used to. A missing bag puts a traveler at a desk with a stranger, just when polite questions matter.

Open boxes about lost things start the lesson, then twelve words, from claim and report to carousel and armor, with pictures and audio. Students read the show's episode notes on where unclaimed bags go, with true-or-false statements and a quiz, then hear Darius at the baggage desk with Tiffany, an agent, and a message from Whitney in Hawaii; both are AI-voiced. Five self-checking drills follow the scheme, among them a table that turns direct questions into polite ones. The desk task runs in three steps: a chat with Tiffany, a sort of direct, polite and wrong questions, and a wheel of role-plays.

All ten homework tasks check themselves: a word match, an anagram, a word gap-fill and a memory game, then a choice of polite forms, gaps that rewrite direct questions, a quiz of questions about the store, a lost-bag report, Darius's questions to put in order and his answer to Whitney.

Grammar:
indirect questions · polite requests · Could you tell me…? · Do you know if / whether…?
Topic:
lost luggage · airports · Unclaimed Baggage Center · Scottsboro, Alabama · travel problems · Stories That Travel

Teaching tips

  • Start with a rude-or-polite test: say Where's my bag? in a flat voice, then Could you tell me where my bag is? with a smile, and ask which one a tired agent would rather hear.
  • Before the episode notes, ask students to guess what happens to a bag nobody claims. They read to check, then ask each other polite questions about the store: Do you know when it began?
  • Mark the swap on the board with two arrows: is my bag → my bag is, did it leave → it left. Students say each direct question from the dialogue, then its polite twin.
  • Let the wheel set up role-plays in pairs: one student is the agent and the other has the problem on the slice. Swap after each spin, and listen for if after Do you know.

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The whole course: English B1.1 · Stories That Travel

32 lessons for adults at B1 in American English, each built around a true story. Riley, Jade and Darius make a podcast in Kansas City about true American stories, and each lesson tells one, from a seaplane airport in Alaska to the Marfa Lights of West Texas. Learners compare the present perfect with the past simple, use future forms, modals and quantifiers, and give their own opinions. The practice exercises check themselves.See the course

  1. Unit 1 Travel smart

    the present perfect vs the past simple, for and since, indirect questions, be used to and get used to

    1. Lesson 1Would you visit an airport just for fun?Present perfect vs past simple
    2. Lesson 2Would you sleep in a 300-year-old inn?For and since with the present perfect
    3. Lesson 3 · you're hereMy suitcase has gone to Honolulu!Indirect questions for polite requests
    4. Lesson 4Can you practice a flight?Be used to and get used to
  2. Unit 2 Dream jobs, new jobs

    will have to and won't be allowed to, the present perfect continuous, simple vs continuous, would vs used to

    1. Lesson 5Would you jump off a moving boat for a job?Will have to, will be able to and will be allowed to
    2. Lesson 6Working from anywherePresent perfect continuous
    3. Lesson 7Could you be a camp counselor?Present perfect simple vs continuous
    4. Lesson 8Would you live in a lighthouse?Would vs used to for the past
  3. Unit 3 Space and discovery

    it's + adjective + to, What's it like to…?, future forms compared, future time clauses, too and enough + to

    1. Lesson 9What's it like to work in space?It's + adjective + to and What's it like to…?
    2. Lesson 10Who will walk on the Moon next?Future forms compared by meaning
    3. Lesson 11A message for the starsFuture time clauses
    4. Lesson 12A helicopter on Mars?Too and enough + to-infinitive
  4. Unit 4 Life online

    the more…, the more…, be supposed to, ought to and had better, let, make and allow

    1. Lesson 13The internet's first word was “LO”Comparative and comparative; the more…, the more…
    2. Lesson 14Who sent the first spam?Be supposed to for rules, expectations and plans
    3. Lesson 15Is your password really safe?Ought to and had better for advice and warnings
    4. Lesson 16Who writes Wikipedia?Let, make and allow + someone
  5. Unit 5 Screen and page

    -ed and -ing adjectives, gradable and extreme adjectives, present tenses for a plot, articles for things in general

    1. Lesson 17Why do readers still love Nancy Drew?-ed and -ing adjectives for feelings
    2. Lesson 18Movie night in your carGradable and extreme adjectives
    3. Lesson 19Would you review a book on TV?Present tenses to tell a plot
    4. Lesson 20Where are the books about girls like me?Articles for things in general and specific things
  6. Unit 6 Green living

    few and a few, little and a little, all, most, some and none, each and every, fewer and less

    1. Lesson 21A year's trash in one jar?Few, a few, little and a little
    2. Lesson 22No food in the trash!All, most, some and none (of)
    3. Lesson 23A farm in the middle of DetroitEach and every
    4. Lesson 24A trash collector with googly eyesFewer and less
  7. Unit 7 Sporting moments

    could, was able to and managed to, for, during and while, present tenses for live commentary, question tags

    1. Lesson 25From a leg brace to three goldsCould, was able to and managed to
    2. Lesson 26A doctor and an Olympic champion?For, during and while
    3. Lesson 27Who's that runner coming from behind?Present simple and continuous for live commentary
    4. Lesson 28Why do high jumpers go backward?Question tags
  8. Unit 8 Mysteries and lost worlds

    both… and, either… or and neither… nor, uncountable nouns, how sure we are about the future, unless, as long as and in case

    1. Lesson 29A calendar made of posts?Both… and, either… or, neither… nor
    2. Lesson 30What was the Great House for?Uncountable abstract nouns
    3. Lesson 31What does Newspaper Rock say?Certainty about the future
    4. Lesson 32What are the Marfa Lights?Unless, as long as and in case

Questions about this lesson

What are indirect questions?
Indirect questions put a question inside a polite opening, such as Could you tell me…?, Do you know…? or I'd like to know…, and they use statement order after it: Could you tell me where my suitcase is? They sound softer than Where's my suitcase?, so travelers use them with agents, clerks and other strangers. The B1 lesson My suitcase has gone to Honolulu! on edio.ai teaches them at a baggage desk.
How do you form indirect questions?
Follow one order: opening + question word + subject + verb. When will it come? becomes Can you tell me when it will come? For a yes/no question, add if or whether: Do you know if it has arrived? Drop do, does and did and put the tense in the verb: Do you know when the plane landed? The scheme in My suitcase has gone to Honolulu! shows this for every person.
What are some examples of indirect questions?
These come from Darius's visit to the baggage desk in My suitcase has gone to Honolulu!, a B1 lesson on edio.ai: Could you tell me where my suitcase is? Do you know how it got there? Can you tell me when it will come back? Do you know if I have to come back to claim it? One of them ends with a period: I'd like to know where I can buy a toothbrush.
What's the difference between direct and indirect questions?
A direct question uses question order and often do, does or did: What time does the desk open? An indirect question adds an opening and switches to statement order: Do you know what time the desk opens? Both are correct. The indirect one is softer, so it suits a desk or a phone call, while friends just ask directly: Where's my charger?
Is it "Could you tell me where is my bag?" or "Could you tell me where my bag is?"
It's Could you tell me where my bag is?, because the subject comes before the verb. Three more traps follow the same rule: Do you know if it arrives today?, not Do you know does it arrive today?; Can you tell me when it left?, not when did it leave?; Do you know if it has arrived?, not if has it arrived? A sort in My suitcase has gone to Honolulu! gives the wrong ones their own column.
What happens to lost luggage that nobody claims?
An airline searches for a missing bag for about 90 days; after that, it counts as unclaimed, and airlines can sell it to the Unclaimed Baggage Center in Scottsboro, Alabama. The store sorts what's inside to resell, repurpose or recycle, and some things go to charity. Its story began in 1970 with bags from a bus line, and the store's timeline gives 1978 for its first airline contract.
What airport vocabulary helps with a lost bag?
Start with the words from the carousel to the desk: a checked bag travels under the plane, a carry-on comes into the cabin, and bags come out on the carousel. If yours is delayed, you report it and later claim it. A layover is a stop between two flights; Darius's bag took the wrong plane at his. My suitcase has gone to Honolulu! adds toiletries, charger and contents, with pictures and audio.
How do I teach indirect questions to B1 students?
Begin with a real problem that needs a stranger's help, such as a lost bag, and collect the direct questions a traveler would ask. Then wrap each one in an opening and move the verb: Where is it? → Could you tell me where it is? My suitcase has gone to Honolulu! on edio.ai follows that path from a desk dialogue to the scheme, five drills and a chat at the desk.
What's a good game for practicing indirect questions?
A wheel of travel problems keeps everyone talking: each slice sets a scene, such as You lost your bag tag. Ask the agent how you can claim your bag now., and the student who spins asks polite questions while a partner plays the agent. For a quick round, say a direct question aloud and let teams race to make it polite.
What's good homework for practicing indirect questions?
Good homework has students rewrite direct questions, so they practice the word order on their own: Where is the nearest drugstore? → Could you tell me where the nearest drugstore is? In My suitcase has gone to Honolulu! on edio.ai, all ten homework tasks check themselves, from a lost-bag report with gaps to Darius's answer to a listener, where students choose if over does.
How do you practice indirect questions one-to-one?
Play a phone call to a help desk: the teacher answers as the agent, and the student has three things to find out, such as where a bag is, when it will come and if it can be delivered. Then swap roles. The chat in My suitcase has gone to Honolulu!, a B1 lesson on edio.ai, needs no partner: the student picks the polite question at each turn.
Are there interactive exercises for indirect questions?
Yes. This page plays three parts of My suitcase has gone to Honolulu!, a B1 lesson on edio.ai, with no account: Darius's talk with Tiffany at the baggage desk, a gap-fill that builds polite questions from the words in brackets, and a chat in which the student asks about a bag left in Denver. Every gap and reply gets checked on the spot. The other parts need an account.

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